Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Indiana CTC Cluster to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Indiana CTC Cluster.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

At Indiana Comprehensive Treatment Centers, we strive to make the admissions process one that is as streamlined and comfortable as possible. In order to ensure that this occurs, we ask that clients set aside anywhere between two and four hours for the entire intake process. Within this 2-4 hour time window, our staff is able to determine if the services we provide will be of the most benefit in meeting all of the prospective client’s unique needs. During this 2-4 hour time period, prospective clients can expect to take part in the following:

  • Physical exam
  • Drug test
  • TB test (unless the individual has received one within the last 2 years)
  • Completion of necessary paper work
  • Pregnancy test (women only)

Prospective clients interested in receiving treatment at Indiana Comprehensive Treatment Centers can contact our intake staff to gather information about the specific services we offer or to schedule an intake. Those appropriate for the services offered must meet the following criteria in order to schedule an intake and begin treatment:

  • Must be age 18 or older
  • Must have a history of opiate dependence for a year or more, or have a history of abusing opiate medications
  • Must not have an active prescription for opiate medications

Once an intake has been scheduled, prospective clients should bring the following to the intake appointment:

  • A valid photo ID, of which can include a driver’s license, state ID, or passport
  • Intake fee, regardless of insurance
  • A willingness to provide a urine specimen

Prospective clients must come to their intake in a state of withdrawal, meaning that they must not have used their drug of choice for a period of 24-48 hours. Exceptions to this rule can be made if clients are being discharged from a detox facility and are interested in maintenance or are transferring to one of our comprehensive treatment centers from another facility. Clients must be bring all documentation with them stating that they were in detox or have their records faxed from their previous treatment provider if they will be transferring.

It is important to note that not all clients are guaranteed receipt of medication on their first day. It is the responsibility of the medical team onsite to determine if same-day medication is appropriate.

If prospective clients are pregnant, they should not be in a state of withdrawal when they come in for their intake. All pregnant clients need to have consent from their treating OB/GYN and must be willing to sign a release of information (ROI) in order for our staff to be able to appropriately coordinate care. If pregnant clients do not have a treating OB/GYN, the staff at our comprehensive treatment centers will work with the prospective client in order to determine appropriate arrangements.